How do I mark a booking as a no-show?

How do I mark a booking as a no-show?

When a student doesn't show, mark the booking so the slot and aircraft free up and the no-show lands in your reporting.

Steps

  1. Open the booking's detail panel.
  2. Choose to mark it as a no-show and confirm.
  3. The booking moves to No Show.

Auto-release

You don't always have to do this by hand. If auto_release_no_show_minutes is set, HangarOS auto-marks a booking as a no-show that many minutes after its start time when nobody has checked in. Set it in scheduling settings — see [[scheduling-settings-reference]].

A No Show is distinct from a Cancelled or Late Cancel booking; see [[scheduling-booking-statuses-reference]].

    • Related Articles

    • What scheduling settings can I configure?

      Scheduling settings live in the school settings, under the Scheduling section (the Scheduling → Settings link redirects there). They control booking windows, approvals, check-in, recurring, and student weather limits. Booking windows and approval ...
    • What do the booking statuses mean?

      A booking moves through these statuses. You can filter the bookings list by any of them. Status Label Meaning requested Requested Submitted, waiting on approval pending_approval Pending Approval Held for instructor or admin sign-off confirmed ...
    • How do I cancel a booking?

      Cancelling records why the booking didn't fly, which keeps your no-show and cancellation reporting honest. Steps Open the booking's detail panel. Click to cancel, then confirm. Pick a cancellation category: Student Request Instructor Unavailable ...
    • How do I book a lesson?

      Book a single flight or lesson from the New Booking wizard. It walks five steps: Type → Date & Time → Resource → Instructor → Review. Steps From Schedule or Bookings, click New booking. Type — pick a booking type. Flight types need an aircraft; ...
    • How do I approve or deny a booking request?

      When your school requires sign-off, new bookings land in Requested or Pending Approval instead of going straight to Confirmed. They wait for an admin or instructor to act. Steps Open the booking — from Bookings, or by clicking it on the calendar to ...