How do I send payment reminders for unpaid invoices?

How do I send payment reminders for unpaid invoices?

How do I send payment reminders for unpaid invoices?

Reminders nudge students whose invoices are still open. You can send them by hand or let HangarOS send them on a schedule.

Send a reminder by hand

From the Invoices list, the invoice detail, or the overdue list on the Invoicing landing page:

  1. Find an invoice with Status open.
  2. Select Send Reminder (the bell action). On the Invoices table it is the bell icon, with the tooltip Send reminder (N sent).
  3. On success you get Reminder sent (N total), where N is the running reminder count.

The overdue list on the Invoicing landing page shows each student, Due <date> · Nd overdue, the amount, and a Send Reminder button per row.

Reminder tracking on the invoice

The invoice detail Details panel shows Reminders Sent (the count) and Last Reminder (the timestamp). These come from the invoice's reminder count and last-reminder-sent fields. See [[invoicing-invoice-field-reference]].

Automated reminders

In Invoicing Settings → Invoicing Defaults:

  • Automated reminders — toggle Automatically send payment reminders for unpaid invoices.
  • Reminder Interval (days) — appears when automated reminders are on; accepts 1 to 30.

See [[invoicing-defaults-settings]] for the full defaults form.

Requirements

  • You need billing:manage to send a manual reminder. Viewers (billing:view) see invoices but not the reminder action. See [[invoicing-permissions]].
  • Reminders only apply to invoices in open status.

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